Never Miss a Patient Call Again.
34% of patients book with competitors when they can't reach you. Michael answers every call and books appointments 24/7.
14 day free-trial. No credit card required.
Hear Michael Handle Real Patient Calls
Not a script. Not a recording. This is AI having a real conversation with natural pauses, interruptions, and empathy.
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Your Front Desk Is Underwater
Phones ring constantly. Patients wait on hold. Staff burns out. Revenue walks out the door.
Michael is your AI-powered front desk that never takes a break. He answers every call — appointments, refills, after-hours questions — so your staff can focus on patients in the room, not phones on the wall.
What Michael Does
Appointments
Books, cancels, and reschedules. Sends reminders and follow-ups. Moves waitlisted patients into new slots.
Prescription Refills
Collects required details, checks eligibility, routes for approval, and notifies patients when ready.
After-Hours Coverage
Answers common questions, captures messages for clinicians, escalates urgent issues per your on-call policy.
Insurance and Billing Questions
Explains coverage, checks balances, collects payments when enabled, and opens tickets for edge cases.
Intake and Screening
Captures demographics and visit reason, applies clinic-approved triage scripts, and prepares the chart.
Michael Knows When to Get Your Staff
AI that knows its limits. When Michael needs backup, handoffs are seamless — with full context, so your team never starts from zero.
"I have Sarah Martinez on the line. She's asking about a potential drug interaction with her new prescription. I've verified her DOB and pulled up her medication list. She sounds concerned but calm. Her pharmacy is CVS on Main Street. Transferring to clinical staff now."
Your staff never starts from zero.
Michael escalates when:
You Control the Rules
Define exactly what triggers a handoff. Update anytime, no code needed.
Smart Routing
Calls go to the right person — by department, skill, availability, or your custom rules.
Full Context Included
Transcript, customer info, sentiment, and summary. Your team picks up where AI left off.
See It In Action
Watch how Michael handles real patient interactions across voice, SMS, chat, and email.
How Michael Works
Michael uses intent detection and entity extraction to identify the task and required fields.
"I need to book an appointment"
Michael uses intent detection and entity extraction to identify the task and required fields.
"I need to book an appointment"
Results From Practices Like Yours
"We went from missing 40% of calls to missing zero. Our no-show rate dropped from 22% to 11% in the first month. My front desk finally has time to focus on patients in the office."
— Dr. Sarah Chen
Chen Family Medicine · Austin, TX
3 providers, 150 patients/week
100%
Calls Answered
50%
Fewer No-Shows
$4,200
Monthly Savings
Centralized AI answering across 5 locations
Eliminated 3 FTE answering service positions
One doctor, no receptionist, AI handles everything
Saved $3,200/mo vs. part-time hire
High-volume cosmetic consultation requests
45% increase in booked consultations
Your Front Desk: Before & After
WITHOUT Michael
14 voicemails from overnight. Start returning calls while patients check in.
Phone rings while rooming a patient.
Refill request call. Takes 8 minutes to pull chart, verify, route to provider.
Lunch. Phones to voicemail.
3 lines ringing, patient at window, provider needs you. Chaos.
Close. After-hours calls go to voicemail until morning.
Total Missed: 12 calls
Lost: $2,400 lost
Stressed, behind, always catching up
WITH Michael
Zero voicemails. Michael handled them all. 3 new appointments already booked.
Phone rings. Michael books the appointment.
Michael collected refill details, verified patient, routed to provider. Staff notified with complete info.
Michael keeps answering. 2 appointments booked during lunch.
You help the provider. Michael handles phones.
Michael answers until close and after. Urgent issues flagged immediately.
Total Missed: 0 calls
Captured: $2,400 captured
Focused, productive, actually helping patients
Why Clinics Use Michael
Missed Calls
Every patient is answered. Voice, SMS, chat, and web are covered without extra staffing.
Average Wait Time
Routine requests finish on the first contact.
Staff Satisfaction
Front desk focuses on in-person care while Michael handles repetitive work.
Data Accuracy
Notes and outcomes are written back to the record with consistent fields.
How Michael Compares
See why businesses choose AI over traditional answering services
| Feature | Answering Service | Other AI | Michael |
|---|---|---|---|
| Takes messages | |||
| Books appointments | |||
| Checks EHR | |||
| Handles refills | |||
| HIPAA compliant | SOC 2, BAA | ||
| Natural voice | |||
| Handles interruptions | |||
| After-hours booking | |||
| Setup time | Days | Weeks | 5 min |
| Monthly cost | $800-1500 | $500-2000 | Usage-based |
Connected to everything that matters.
Works with leading EHR and PMS systems, calendars, telephony, help desks, and payment providers. Typical connections include schedules, medications, prior authorizations, ticketing, and notifications. Setup is guided and versioned so clinics can go live safely.
Safety, Privacy, and Controls
Enterprise-grade security with granular controls to meet your compliance requirements.
Privacy Settings
Role-Based Access
Role-based access and audit logs
Data Encryption
Data encryption in transit and at rest
Retention Policies
Configurable retention and redaction policies
PHI Separation
Separation of PHI from analytics reporting
Rollback Controls
Pre-production simulations and rollback controls
"But What About..."
Common questions answered before you ask
Zero Risk. Seriously.
14-Day Free Trial
Full access, no restrictions
No Credit Card to Start
Try before you pay
Cancel Anytime, One Click
No contracts, no penalties
If Michael doesn't reduce your missed calls and no-shows within 14 days, just turn it off. No charge, no awkward sales call, no hard feelings.
We're confident because we've seen it work 1,000+ times.
Outcomes You Can Expect
of calls answered — business hours and after hours
fewer no-shows with automated reminders and easy rescheduling
saved in staff time on routine call handling
availability — nights, weekends, and holidays covered
average answer time — no more hold music
Pricing That Scales With Your Practice
Start with a plan that fits your current needs, and scale as your practice grows.
SMB
Automate daily operations in under 2 minutes.
Perfect for small teams that want instant AI voice automation without setup hassles.
AI Voice Agents
Talk to customers automatically
Workflow Builder
Design call flows visually
App Integrations
Connect your favorite tools
Multi-Call Handling
Answer many calls at once
Smart Knowledge Base
Pulls answers from your info
Complete Voice Platform
Everything to launch in minutes
Agency
White-label and resell agentic AI at scale.
Ideal for marketing, CX, or automation agencies building AI-powered client offerings.
Includes all SMB features, plus:
White-Label Setup
Your brand, your platform
Client Management
Unlimited client accounts
Growth Tools
Built-in analytics & templates
Priority Support
Direct help from our team
High-Volume Calls
Scales for large campaigns
Enterprise
Tailored deployments with full compliance and support.
For large organizations requiring dedicated architecture, integrations, and enterprise-grade SLAs.
Includes all Agency features, plus:
Custom Integrations
Built for your tech stack
Enterprise Security
SOC2, HIPAA, GDPR ready
Dedicated Expert
Your own solution architect
Guaranteed Uptime
99.9% reliability SLA
Custom Dashboards
Tailored reports & insights
What Happens After You Click "Get Started"
Enter your website (60 seconds)
Michael learns your services, providers, hours, and insurance accepted.
Test a call (2 minutes)
Call your new AI line. Hear exactly how it sounds.
Connect your phone (5 minutes)
Forward calls or port your number. We guide you step by step.
Go live (optional: shadow mode first)
Start answering calls. Adjust settings anytime.
See results (within 24 hours)
Dashboard shows calls, appointments booked, and no-show rate.
Questions? Our team is here. Live chat, email, or phone.
Trusted By Healthcare Practices Nationwide
4.9
G2 Rating
SOC 2
Type II
HIPAA
Compliant
Best AI for Healthcare
G2 Winter 2026
"Best AI voice solution for healthcare — G2 Winter 2026 Report"
Ready to Stop Missing Patient Calls?
Every missed call is a patient who books elsewhere. Michael ensures that never happens.
14 day free-trial. No credit card required.